Services

Project and program management, from one initiative to the whole operating model.

Engagements range from a single project to ongoing program management to a full assessment of how your organization is built. Most start with one specific need and grow from there.

Practical consulting for real work.

RPM services are designed around three clear offerings: project and program management, organizational structure assessment and remodel, and implementation support.

A clear engagement path

Project & Program Management provides focused execution support for a defined initiative. Assessment & Structure Design clarifies what needs to change. Implementation helps put those recommendations into practice.

Core Services

01

Project & Program Management

Standalone program and project management for active initiatives that need structure, coordination, execution tracking, and accountability. I turn a big, messy ambition into a plan with owners, milestones, and momentum, then drive it to a clean finish, whether that is a high-stakes event, a launch, a migration, or an ongoing program.

What's included
  • Project planning, timeline management, and milestone tracking
  • Program and project management across multiple workstreams
  • Cross-functional coordination
  • Stakeholder communication and alignment
  • Status reporting, issue tracking, and blocker resolution
What you get
  • Initiatives that move forward with clarity and speed
  • Improved coordination across teams
  • Consistent execution rhythm and accountability
  • Reduced drag on high-priority work
Example

A Major Payments Network

Project Management, Technology Risk and Controls Uplift

Partnered with technology risk leadership at a major payments network to bring structure, visibility, and operating rhythm to complex risk and control work across stakeholders and high-priority workstreams.

  • Organized complex project activity into clear workplans, status reporting, decision points, and next steps.
  • Supported leadership communication by translating detailed risk and process work into management-ready updates.
  • Created structure around ownership, deadlines, dependencies, and follow-up.
“Monica brought immediate structure and clarity to a complex initiative, aligning teams and turning ambiguity into measurable progress. She was an invaluable partner to leadership.”Laurel Wilson, Technology Risk Leadership
02

Organizational Structure Assessment and Remodel

Assess current-state operations to identify gaps, inefficiencies, pain points, and opportunities, then remodel how the organization is built: a clearer structure for how work should function, so the next project doesn't hit the same walls.

What's included
  • Assessment of existing workflows, processes, and team interactions
  • Stakeholder interviews and current-state discovery
  • Identification of gaps, duplication, inefficiencies, and friction points
  • Organizational structure and role clarity recommendations
  • Process and workflow design
  • Prioritization of operational improvements
Deliverables
  • Clear visibility into opportunities to improve efficiency and execution
  • A defined structure for how work should operate
  • Prioritized proposed changes for Year 1 and Year 2
  • Expected impact of those changes on efficiency and execution
  • A practical path forward that supports growth and scale
Example

A Newly Launched Graduate Program

Organizational Structure Assessment and Process Mapping

Assessed administrative workflows and operating structure for a newly launched graduate program at a leading public university, with a focus on current-state responsibilities, gaps, duplications, and clearer systems for future growth.

  • Mapped core administrative processes and stakeholder roles across the student lifecycle.
  • Identified where role clarity, staffing ratios, and workflow ownership could be strengthened.
  • Created a foundation for scalable operations as the program continues to mature.
03

Implementation of Structural Changes

Support implementation of needed changes by driving alignment, coordinating across teams, and helping ensure the new structure is adopted in practice. Offered as a follow-on to Organizational Structure Assessment and Remodel.

What's included
  • Implementation planning and sequencing
  • Cross-functional coordination around approved changes
  • Stakeholder alignment and communication
  • Progress tracking against defined recommendations
  • Adjustment of approach as real-world constraints emerge
What you get
  • Changes that are not just defined but implemented
  • Stronger alignment across teams and leadership
  • Reduced friction during transition
  • A structure that functions in practice, not just on paper

Engagement Models

Engagements are scoped collaboratively to ensure the right level of depth and impact. Project & Program Management engagements are scoped based on timeline and level of involvement. Assessment & Structure Design is typically scoped as a fixed-fee project. Implementation may follow once recommendations are defined.

How assessment engagements unfold

01

Understand

Clarify goals, stakeholders, scope, and current pain points.

02

Assess

Review structures, workflows, roles, and decision points.

03

Design

Build practical recommendations, operating models, and plans.

04

Recommend

Translate findings into proposed changes, expected impact, and next steps.

Ready to bring more structure to the work?

Start a Conversation