Services

Clear structure for organizations ready to grow.

I help organizations understand how their work is functioning, define how it should function, and—when needed—support implementation of needed changes. I also provide standalone program and project management for active initiatives.

Practical consulting for real work.

RPM services are designed around three clear offerings: assessment and structure design, implementation support as a follow-on engagement, and standalone program and project management for work already underway.

A clear engagement path

Assessment & Structure Design clarifies what needs to change. Implementation helps put those recommendations into practice. Program & Project Management is available as a separate service when you need focused execution support for a defined initiative.

Core Services

01

Operational Assessment & Structure Design

Assess current-state operations to identify gaps, inefficiencies, pain points, and opportunities for improvement—then design a clearer structure for how work should function.

What this includes
  • Assessment of existing workflows, processes, and team interactions
  • Stakeholder interviews and current-state discovery
  • Identification of gaps, duplication, inefficiencies, and friction points
  • Organizational structure and role clarity recommendations
  • Process and workflow design
  • Prioritization of operational improvements
What you walk away with
  • Clear visibility into opportunities to improve efficiency and execution
  • Defined structure for how work should operate
  • Prioritized proposed changes for Year 1 and Year 2
  • Expected impact of those changes on efficiency and execution
  • A practical path forward that supports growth and scale
Example

UC Berkeley — Master of Climate Solutions

Operational Structure Assessment & Process Mapping

Assessed administrative workflows and operating structure for a growing graduate program, with a focus on current-state responsibilities, gaps, duplications, and clearer systems for future growth.

  • Mapped core administrative processes and stakeholder roles across the student lifecycle.
  • Identified areas where role clarity, staffing ratios, and workflow ownership could be strengthened.
  • Created a foundation for scalable operations as the program continues to mature.
02

Implementation of Structural Changes

Support implementation of needed changes by driving alignment, coordinating across teams, and helping ensure the new structure is adopted in practice.

This service is offered as a follow-on to Operational Assessment & Structure Design.

What this includes
  • Implementation planning and sequencing
  • Cross-functional coordination around approved changes
  • Stakeholder alignment and communication
  • Progress tracking against defined recommendations
  • Adjustment of approach as real-world constraints emerge
What you walk away with
  • Changes that are not just defined—but implemented
  • Stronger alignment across teams and leadership
  • Reduced friction during transition
  • A structure that functions in practice, not just on paper
03

Program & Project Management

Provide standalone program and project management for active initiatives that need structure, coordination, execution tracking, and accountability.

What this includes
  • Program and project management
  • Project planning, timeline management, and milestone tracking
  • Cross-functional coordination
  • Stakeholder communication and alignment
  • Status reporting, issue tracking, and blocker resolution
What you walk away with
  • Initiatives that move forward with clarity and speed
  • Improved coordination across teams
  • Consistent execution rhythm and accountability
  • Reduced drag on high-priority work
Example

Early Warning Services

Project Management — Technology Risk & PRCI Uplift

Partnered with technology risk leadership to bring structure, visibility, and operating rhythm to complex risk and control work across stakeholders and high-priority workstreams.

  • Organized complex project activity into clear workplans, status reporting, decision points, and next steps.
  • Supported leadership communication by translating detailed risk and process work into management-ready updates.
  • Created structure around ownership, deadlines, dependencies, and follow-up.
“Monica brought immediate structure and clarity to a complex initiative, aligning teams and turning ambiguity into measurable progress. She was an invaluable partner to leadership.”— Laurel Wilson, Early Warning Services

Engagement Models

Engagements are scoped collaboratively to ensure the right level of depth and impact. Assessment & Structure Design engagements are typically scoped as fixed-fee projects. Implementation work may follow once recommendations are defined. Program & Project Management engagements are scoped separately based on the timeline, complexity, and level of weekly involvement required.

How engagements typically unfold

01

Understand

Clarify goals, stakeholders, scope, and current pain points.

02

Assess

Review structures, workflows, roles, and decision points.

03

Design

Build practical recommendations, operating models, and plans.

04

Recommend

Translate findings into proposed changes, expected impact, and next steps.

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